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Re: Dialogue Editor window panel doesn't appear? clean install in unity 2020.3.24f1

Posted: Wed Jan 19, 2022 5:09 pm
by NPixey
Hi Tony - Sorry to say but the same problem with the dialogue editor menu has returned...
and is with the same project with the patches installed that was working
(the resetting layouts has not fixed the positioning)
I can see from the Window> panels that the dialogue is loaded but not visible - like last time.

I'm not sure how it happened since I use nothing but default layout and can't think of anything that would have affected the loading of UI and its positioning
Current scren res = 3440 x 1440

Ive tried restarting, and re-creating dialogue database (although tested all of them - none show)
but after that I'm out of ideas.

Any ideas appreciated.

Re: Dialogue Editor window panel doesn't appear? clean install in unity 2020.3.24f1

Posted: Wed Jan 19, 2022 6:03 pm
by Tony Li
Hi,

Are there any errors or warnings in the Console window?

I don't think the solution will rely on any of the patches. I think what may be happening is that the Dialogue Editor window is somehow getting moved to a position that's not visible onscreen.

You don't need to recreate your database, reimport the Dialogue System, or import any patches other than maybe the one that adds the menu item Tools > Reset EditorPrefs.

Can you try these steps again?

1. Select Layout > Reset All Layouts.

2. Select Tools > Reset EditorPrefs.

Then try opening the Dialogue Editor window again.

Unfortunately Tools > Reset EditorPrefs will clear all your editor preference settings, which won't affect anything directly in your project files, but you will have to untick 'Show at start' on the Dialogue System's Welcome Window if you unticked it before, etc.

If that works, and if it happens again, please let me know if you can think of anything specific that you were doing when the window disappeared and failed to reappear. Maybe we can identify what's causing the issue in the first place and prevent it.

Does your computer perhaps think that you have two monitors connected? If so, maybe it's trying to show the Dialogue Editor window in the second monitor (or "second monitor" if you don't actually have a second monitor connected).

Re: Dialogue Editor window panel doesn't appear? clean install in unity 2020.3.24f1

Posted: Wed Jan 19, 2022 6:32 pm
by NPixey
Yes I think like you the screen is there but off screen somehow...

Maybe it's related to this, it sounds similar?
https://stackoverflow.com/questions/677 ... ing-at-all

I reset layouts, restarted and also checked to see if there was anything related to the setup of my monitor
From what I can see it's set to a single screen. The only thing I can think of is that I often have two programs open (blender / unity) at the same time side by side, Perhaps this affects the screen rect? and reloading of windows??...)

Re: Dialogue Editor window panel doesn't appear? clean install in unity 2020.3.24f1

Posted: Wed Jan 19, 2022 7:07 pm
by NPixey
I managed to get it appear again after a little bit more looking through windows settings
I Disabled snap windows 10 in case it was sending menus to the back out of sight,
And also set Settings> Multiple displays > "show only on one" It had been set to extend (its default setting)
which is perhaps where the problem was coming from?
that seems to have fixed it - crossing fingers I'm still not sure why it changed, but it works now :)

Thanks again Tony.

Re: Dialogue Editor window panel doesn't appear? clean install in unity 2020.3.24f1

Posted: Wed Jan 19, 2022 7:17 pm
by Tony Li
Hi,

Please try importing this patch:

DS_DialogueEditorResetPositionPatch_2022-01-19.unitypackage


If you inspect a dialogue database, it should show a 'Reset Position' button:

resetPosition.png
resetPosition.png (14.02 KiB) Viewed 1521 times

If you click this button, it will reposition the Dialogue Editor window to the upper left corner of the main screen.

Let me know if that works. If so, that means that the window position is somehow getting moved offscreen.

If it doesn't work, the culprit is probably something different.

Re: Dialogue Editor window panel doesn't appear? clean install in unity 2020.3.24f1

Posted: Wed Jan 19, 2022 7:53 pm
by NPixey
Brilliant and works perfectly! snapped to top left problem solved!
Thanks so much for that.

Re: Dialogue Editor window panel doesn't appear? clean install in unity 2020.3.24f1

Posted: Wed Jan 19, 2022 8:58 pm
by Tony Li
Great! If you identify whatever action causes the window to disappear, please let me know. It might be something seemingly innocuous, such as using some other third party asset, or entering play mode a certain way, etc.